Shipping & Returns

EUROPE: 2  /  4 working days road service
DE, AT, NL, BE, LU, FR, ES,
up to 99 Euro, 10,00 Euro Shipping
above 200 Euros shipping is free

EUROPE: 2  /  4 working days road service
DK,PL,CZ,SK,SI,HU,HR,GB,IE,CH,RO,GR,PT,SE,FI,IS,LV,LT,EE,MT,RS,BG,

up to 50 Euro, 19,00 Euro Shipping
50 to 200 Euro, 25,00 Euro Shipping

200 to 500 Euro, 39,00 Euro Shipping
above 500 Euros shipping is free


EXTRA CEE: 4  /  7 working days
US, CA, AD, IL, NO, TR, RU, AE,
up to 35 Euro, 25 Euro Shipping
35 to 200 Euro, 29 Euro Shipping
above 200 Euro, 39 Euro Shipping


EXTRA CEE: 7 /  15 working days
AU, JP, CN, RW, HK, MX, BR, NZ, KR, CO
up to 35 Euro, 29 Euro Shipping
35 to 200 Euro, 39 Euro Shipping
above 200 Euro, 49 Euro Shipping
 

EUROPE 24 / 48 hours

AT, DE, BE, NL, FR ,LU, ES

up to 100 Euro, 19 Euro Shipping
above 100  Euro, 29 Euro Shipping
 

EUROPE 24 / 48 hours

DK, PL, CZ, SK, SI, HU, HR, GB, IE, CH, RO, GR, PT, SE, FI, IS, LV, LT, EE, MT, RS, BG,

up to 50 Euro, 29,00 Euro Shipping

50 to 200 Euro, 35,00 Euro Shipping

200 to 500 Euro, 49,00 Euro Shipping
above 500  Euro, 59 Euro Shipping

EXTRA CEE:   2 / 3 days

IM,MC,US,CA,AD,IL,LI,NO,TR,ZA,RU,AE,IR

up to 50 Euro, 39,00 Euro Shipping
50 to 200 Euro, 45,00 Euro Shipping

200 to 500 Euro, 59,00 Euro shipping

above 500  Euro, 69 Euro shipping

EXTRA CEE:   2 /4 days

AU,JP,CN,RW,HK,MX,NZ,BR,TW,NZ,KR,CO

up to 50 Euro, 49,00 Euro Shipping
50 to 200 Euro, 55,00 Euro Shipping

200 to 500 Euro, 69,00 Euro shipping

above 500  Euro, 79 Euro shipping

Payment forms accepted are as follows:
BANK
CREDIT CARD
PAYPAL



Shipping is trackable and the tracking number is communicated to the purchaser with an e-mail when the package was handed to the courier.

At any time from the "cart" you can get an estimate of shipping costs by clicking on the button below.
You can also have a quote for areas for shipments abroad or overseas, changing the code in the nation down special.

It may happen that some articles may be unavailable because in the production phase or out or not available from the suppliers. In these cases you will be notified by e-mail of the problem and you can decide if the article is not available will be sent later, or deleted from the order sent in one shipment when your order is complete. In the case of a second expedition, the cost of sending are paid by us. Of course the amount of unavailable items will be automatically deducted from the amount shown at time of order.

If the items purchased will not be delivered within the period specified, please contact info@cappelleriamelegari.com. We will now control the situation.
To be sure you get what you ordered as soon as possible, please follow the following tips:

    Indicates an address where someone is always there to receive the package
    The name specified must match that on the doorbell. In fact, if the courier can not find the name, see the package to the sender as "address unknown".
    Add to your data even your telephone number
    Always add the zip code.

We stress this because the stakes have changed their system of delivery of parcels and this means that deliveries are now being handled by couriers.
Warranties

Purchases made on our site are governed by Italian law on mail order. If you blew your order and you received an item that you wanted to have 10 days from the date of delivery to exercise the right to withdraw and the option of returning the product. We will accept without hesitation the return of any item, provided that in perfect conditions, refunding the full amount (except the costs of packing and shipping, as required by Italian law). Include in the shipping carton for the yield, which must be properly packaged, a copy of the delivery note and send it to:

Cappelleria Melegari Sas
Viale Fulvio Testi, 8
20125 Milano
ITALIA

For shipment, we recommend using a system of certified mail; note that items delivered to an address other than the above are not taken into account.

Products damaged. If the products you have purchased are defective or have been damaged in transport, please ask to info@cappelleriamelegari.com citing 'damaged item' in the subject of the e-mail.
When the package arrives you should open it in front of the courier to verify its integrity.