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Shipping and returns

 

SHIPPING:
Shipping costs are fixed by geographical areas and value of goods purchased:

EUROPE:
DE, AT, NL, BE, LU, PL, DK, SK, SI, HU, CZ
up to 35 Euro, 10 Euro Shipping
35 to 50 Euro, 12 Euro Shipping
50 to 150 Euro, 15 Euro Shipping
150 to 300 Euro, 19 Euro Shipping

above 300 Euros shipping is free



EUROPE:
FR, GB, ES, IM, MC,
up to 35 Euro, 12 Euro Shipping
35 to 50 Euro, 15 Euro Shipping
50 to 150 Euro, 19 Euro Shipping
150 to 500 Euro, 19 Euro Shipping

above 500 Euros shipping is free


EUROPE:
IE, CH, RO, GR, PT, SE, FI, IS, LV, LT, EE, MT, RS
up to 35 Euro, 15 Euro Shipping
35 to 50 Euro, 19 Euro Shipping
50 to 100 Euro, 19 Euro Shipping
100 to 200 Euro, 25,00 Euro shipping
200 to 500 Euro, 50,00
Euro shipping
500 to 1000 Euro, 50 Euro Shipping

EXTRA CEE:
US, CA, AD, IL, NO, TR, RU, AE
up to 35 Euro, 19 Euro Shipping
35 to 50 Euro, 29 Euro Shipping
50 to 100 Euro, 39 Euro Shipping
100 to 200 Euro, 39,00 Euro shipping
200 to 500 Euro, 49,00
Euro shipping
500 to 1000 Euro, 49,00 Euro Shipping

EXTRA CEE:
AU, JP, CN, RW, HK, MX,
BR, NZ, KR, CO
up to 35 Euro, 25 Euro Shipping
35 to 50 Euro, 39 Euro Shipping
50 to 100 Euro, 49 Euro Shipping
100 to 200 Euro, 59,00 Euro shipping
200 to 500 Euro, 89,00
Euro shipping
500 to 1000 Euro, 120,00 Euro Shipping


Anytime you can check the shipping costs from your shopping cart by clicking the appropriate button

contact us at: info@cappelleriamelegari.com or phone numbers found on the contact page.

For the Italian Republic, San Marino and Vatican City are the following:
from 0 to 28.00 euros the cost is Euro 5.00
from 29.00 to 69.00 euros the cost is Euro 7.50
from 70.00 to 199.00 euros the cost is Euro 10.00
over Euro200 ship in Italy, Republic of San Marino and Vatican City, is free.


Shipping is by courier SDA, EURO DIS, DPD


Payment forms accepted are as follows:
BANK
CREDIT CARD

PAYPAL
CASH
The extra cash is on the order of Euro 3.50.

The shipment usually takes place with the SDA and the time of payment usually takes one or two days.

Shipping is trackable and the tracking number is communicated to the purchaser with an e-mail when the package was handed to the courier.

At any time from the "cart" you can get an estimate of shipping costs by clicking on the button below.
You can also have a quote for areas for shipments abroad or overseas, changing the code in the nation down special.

It may happen that some articles may be unavailable because in the production phase or out or not available from the suppliers. In these cases you will be notified by e-mail of the problem and you can decide if the article is not available will be sent later, or deleted from the order sent in one shipment when your order is complete. In the case of a second expedition, the cost of sending are paid by us. Of course the amount of unavailable items will be automatically deducted from the amount shown at time of order.

If the items purchased will not be delivered within the period specified, please contact info@cappelleriamelegari.com. We will now control the situation.
To be sure you get what you ordered as soon as possible, please follow the following tips:

    
Indicates an address where someone is always there to receive the package
    
The name specified must match that on the doorbell. In fact, if the courier can not find the name, see the package to the sender as "address unknown".
    
Add to your data even your telephone number
    
Always add the zip code.

We stress this because the stakes have changed their system of delivery of parcels and this means that deliveries are now being handled by couriers.
Warranties

Purchases made on our site are governed by Italian law on mail order. If you blew your order and you received an item that you wanted to have 10 days from the date of delivery to exercise the right to withdraw and the option of returning the product. We will accept without hesitation the return of any item, provided that in perfect conditions, refunding the full amount (except the costs of packing and shipping, as required by Italian law). Include in the shipping carton for the yield, which must be properly packaged, a copy of the delivery note and send it to:


Cappelleria Melegari Sas
Viale Fulvio Testi, 8
20125 Milano
ITALIA

For shipment, we recommend using a system of certified mail; note that items delivered to an address other than the above are not taken into account.

Products damaged. If the products you have purchased are defective or have been damaged in transport, please ask to info@cappelleriamelegari.com citing 'damaged item' in the subject of the e-mail.
When the package arrives you should open it in front of the courier to verify its integrity.

 

 



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